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At a recent event, a senior staff member was trying to introduce me to someone. “This is Xan, she’s our…. I’m not sure what it is Xan does, hahaha”

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1:  Be a person, not a logo. #smnpchat

11:43am via TweetChat

2: Participate in chats run by, or followed by, your target #smnpchat

11:43am via TweetChat

3: Find a personal point of connection #smnpchat

11:44am via TweetChat

4: Keep the conversation going. #smnpchat

11:44am via TweetChat

5: Find opportunities for in-person meetings: meet ups, conventions,etc.

11:46am via TweetChat

Correction. You were an artist. Now you’re an artist and a business person, so get over yourself.

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Everybody wants an angel.

Along with “why don’t we just get some grants” it’s the top comment from new small nfp clients– “We just need an angel.”

Well that’s great, and if you’ve got one in (with?) the wings with a few extra $zeros lying around to give to you, go for it.

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You’ve got a Facebook page and a Twitter. You use Constant Contact eblasts, and your Executive Director has a linked-in profile. Seventy percent of non-member sales are on line. But “it doesn’t work, because we never get gifts from the eblasts.” Read the rest of this entry »

So, you have a policy, a rationale, and a tool.

How do you get people to use it? No number of protocols, tools, or rules will get you a clean, consistent database without buy-in from the people using it. And the key is training and support.

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I’m touchy. Probably a consequence of my, well, feeling of consequence. I think I’m really good at what I do, in fact, I have a secret conviction that I’m the best at what I do.

It’s one of the reasons I don’t do that well in heirarchical organizations. I find it impossible to wrap my brain, or behavior, around the  concept that because someone has a more important job than me, it means that they are either more important than me, or somehow better than me.  Not, there aren’t people more important or better than me, more that I consider these to be intrinsic attributes or earned accolades, not things that can be awarded based simply on longevity, age, or seniority. We’ve all had incompetent bosses, right?

When I write something, my instinct is to seek input, but my reaction to that input is often prickly and defensive, especially when presented as “I’ve fixed this for you.”

But I also have a bone-deep belief in collaboration and cooperation. I like “buy-in.” I don’t like to hand tablets down from the mountain anymore than I like to receive them.

This article got me thinking about this. The blogger is talking about offering criticism.

But what if you’re soliciting it?

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I’m a big believer in hard copy. In most organizations, no matter how much you push computer filing protocols, people’s computer files will be stored idiosyncratically if not completely arbitrarily.

But somehow, people behave themselves with hard files.

So I always copy my proposals.

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How, you may ask, do I have time to sit here and write a blog post? Last you heard, I had three Friday deadlines and no time to spare.

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It’s a well-known statistic. People in the U.S. are incredibly generous, with 75% of families donating an average of almost 3% of their annual household income.  A third of this goes directly to religious institutions as tithe, but it’s still an incredible statistic.

And yet we all know people who never give a dime. In fact, we all have clients and patrons who never give a dime, or from whom every dime needs to be extracted with power equipment, no matter how much they say they love you. How can this be?

I like to think of givers as having a “charitable impulse.” It’s that innate desire to give. You cannot teach it, you cannot compel it. People want to give, or they don’t. Read the rest of this entry »

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