I’ve wormed my way into trade shows as “press” before, on the strength of my blogging empire (as one friend calls it), but this week I was actually treated like press at the Independent Garden Center (IGC) show in Chicago. And some of what I’ve seen confuses, or disturbs me.
Before I get into my rant, many many kudos to the IGC for understanding the importance of social media, and especially to blogger and photographer Bren Haas, who did an amazing job of reaching out to her blogger network through the Twitter phenomenon #gardenchat, and arranging for a large presence of well-known and lesser known (like me) garden tweeters and bloggers to have access to this industry event, which they might normally not be able to attend.
Having not been treated like legit press at other events (i.e. you get a badge and they wave you in, but press room has no wifi or press releases, there’s no official pep talk or guide, and they limit access in various ways), I wasn’t really sure what to expect.
Now, this is okay, I don’t consider myself press, but rather a consumer, and a member of the industry through my client The Peterson Garden Project. So I’m always a little apologetic about that press pass and like to make sure I “pay” for it by putting out information about whatever event it is, trying to stay positive and upbeat, promoting at least the event itself.
This time, we were pretty much told to sell not just the industry, or the event, but even specific products and vendors (by which I mean they said, “go to this booth and tweet about this specific product, it’s going to be hot” Really? I don’t think that’s how it’s supposed to work.). They gave us a schedule of when to talk about what items or types of items, and certain vendors and product lines were specifically touted as things to talk about. I’m pretty sure they didn’t mean for any of us to be posting negative reviews.
I drank a little of the Kool-Aid, and played along a bit. But after I got home, I started thinking about what event organizers can ask, and what they can reasonably expect. They are not “clients” inasmuch as they aren’t paying me. If they were paying me, I would be obligated, by my personal standards if not by general ethical forthrightness, to reveal this, and could no longer consider myself “press” of any kind. There is really no way, following along with the hashtag they’re using, to tell who is a vendor, who a retailer. There’s no way to spot the bloggers/tweeters from whatever traditional press might be there. Some of the media are actually Media Stars, not reporters or magazines or news outlets, or even industry publications. And there’s just no way to differenciate.
I saw a lot of things at this show which, as an issue-activist, I would take exception to. I saw products that are harmful, wasteful, or misleading. I saw famously unsustainable companies slapping on the “greenwash” with a liberal hand.
And as an issue-activist, it’s also my obligation to call these companies on it, and not to hold back because the event organizers are, legitimately, trying to tout the industry.
You don’t control social (or any) media. You ride the wave and it takes you to amazing places–as a consumer, an activist, a fan, or a business person. Telling bloggers and tweeters what they are expected to contribute to an event entirely misses the point, and misunderstands social media culture.
What are your obligations or rights as “press” at an event? What can the organizers reasonably request, demand, or control?
I too was at the IGC show last week. I was on a social media panel the last day. Are you saying the event organizers asked you to talk about certain booths and products? I have no connection to the IGC show other than being invited to be on the panel. I am just amazed they would ask you to cover certain companies or products. If they did then they do not understand social media.
That was my understanding, but like I said, I’ve never really been given any kind of media instruction before, so I may have misinterpreted. Perhaps they were just giving “fer instances?” I think we all pretty much did whatever we wanted, frankly. Buncha anarchists.
It seems odd to say the least. Usually your invited to an event, perhaps told about some exciting things to check out, but never to “go to this booth and tweet about this specific product, it’s going to be hot”. This is not what I would have expected, nor gone along with. Very interesting.
Gonna check with some of the other tweeps who were there; I’ll see what their impression was.
I arrived a day late and a dollar short as usual, and didn’t participate in any orientation or instruction… where were you told how to blog? Was it possibly in one of those emails I was too disjointed to read? Oh so curious…
I never know how to feel about being “media.” On the one hand, it was super cool to get in gratis, and I like sharing info on products I like, but it’s because I like them, not because I’m asked to or getting something for free. A big issue, one I’m not 100% comfortable with, to be honest.
By the way, as a complete aside, I *love* the Juno logo and site design!
Hire my designer, Chris Broquet! She’s doing a Xanboni one for me next.
Xan,
I enjoyed this article because of your candid writing of your experiences at the IGC. Your integrity and belief system should be applauded.
Is that why Mike tweeted something along the lines of *bunch of media types getting Twitter instructions. Scary.* or was he just being silly?
Since reading your post I’ve asked around and it doesn’t seem like anyone else got the same impression as you about the Twitter briefing. But maybe all the other bloggy types there are more accustomed to the unspoken arrangement we have when we get “press” passes to events.
I generally don’t feel like I can talk badly about an event, but I’ve done it-if it was something particularly egregious.I know some people live in Candyland where everything is sugar drops and milk duds, and they don’t like to sully their minds with negative thoughts, but I think dropping some truth is sometimes fun and gives you a look at what really happens.
When you get invited to an event (as opposed to requesting access) the internal struggle is a lot harder. Saying something bad about something you got an invite for feels like going into someone’s house and criticizing their decor.
With Mike, silly and honest often go hand in hand which is what makes him so enjoyable to listen to. I got the feeling here that the organizers weren’t quite tuned in to the anarchy that is social media.
My impression was that if we saw something we liked, they wanted us to tweet about it. I never felt like I was asked to tweet about ANY certain product. There were categories of products and our tweets would be retweeted by Bren during a certain time that those products were highlighted. That meant Bren was super busy watching the tweets and saving them for when a particular group of products was highlighted and I have no idea how that worked, but in theory, it should have. I saw some things I liked and I tweeted about them. I think that’s all we were expected to do.
This reassures me!
Ball up, people! YOU ARE THE PRESS. Blogs, Facebook posts, Tweets, podcasts…it’s all free publicity for the event, which is why you were invited. They need you. You don’t need them. Free admission does not obligate you to do anything for the organizers… other than be polite, say please and thank you, smile…and then type what you want to type!
I wasn’t there, but it is my experience with Convention PR people that they might offer suggestions about the highlights of the Convention, and that’s OK. And just because there is free food involved, you are not obligated to give them a big fat wet digital kiss in exchange for diluted punch and day old pastries.
Chances are, you will find something interesting to write about. Nor are you obligated to gush about any free samples you receive. Take the stuff home; play with it. If you like it, tell your readers. If, after closer examination of the product, it’s not what it claims to be, hang them with their own words (the fine print on the back side of a pesticide label that lists the active ingredients may belie the advertising on the front of the label that says “Safe and Natural”).
Remember: you are doing three jobs: reporter, editor and publisher. Be accurate. If you find yourself thinking twice about something you’re typing, put on your editor/publisher hat. Instead of hitting the send button, save it for later or delete it.
What any Show organizer wants from you are the same things you should ask yourself: is what I am about to publish accurate? Is it fair? It is the truth? You know your audience best; they respect your point of view. If you start steering your readers wrong with endorsements of products or services that you have your doubts about…your readers will disappear.
You can be positive without being guilt-ridden for getting into an event for free. Get over it. It’s the 21st Century. YOU ARE THE PRESS. THEY NEED YOU. Just be accurate, fair and truthful. Gracious and polite, as well. Funny helps, too.
Wonderful feedback, everyone; thank you so much! This has been a very interesting journey into an area that I had no experience with. I think probably it’s what Kylee and MBT said–it was a pep talk to be happy happy happy. However, I think Mike had the same impression as I–there was more than a little bit of wtf about it.
Fundraisers have similar dilemmas–there are odd little ethical corners where your Best Practices Fairy runs up against your We Need This Money STFU devil. In larger contexts, it’s not just a little kerfluffle in the comments that’s at stake, but jobs, for instance when a superior asks you to do something that you consider wrong (it’s happened).
I am a believer in transparency at a molecular level. If it seems odd, ask someone. If it keeps you awake at night, don’t do it, and tell the people involved why. I don’t have enough experience at being “press” to know what the standards are; I figure if I keep talking and asking eventually I’ll figure it out.
Love Farmer Fred’s last paragraph!
” I think probably it’s what Kylee and MBT said–it was a pep talk to be happy happy happy.”
Are you feeling OK? You’re backing down way too easy to be the Xan I know. It’s possible that nobody else agrees with your assessment because, like I said, we’re more accustomed to it.
MBT, not backing down, just keeping an open and cautious mind.